Frequently Asked Questions

Is there WiFi?

Yes, we have guest Wifi as well as a Vodafone Hotpot available to connect to. SIM cards can be purchased locally.

Do you have an onsite bar?

Yes, the Shipwreck Hut beach bar.

Does the Shipwreck Hut serve food?

Yes, we offer a great variety of options from our all-day menu.

Do you have live music?

Yes, we have live music from Tuesday through to Sunday.

Will my mobile phone work there?

Yes, most phones work fine, some don’t. Please check with your provider.

Is breakfast included?

Yes, we offer a complimentary tropical breakfast.

How do I get there from the airport?

We can arrange airport transfers. (Chargeable)

Do you have 24 hour reception?

We are available 24/7.

What time is check-in and check-out?

Check-in is 2:00 pm, check-out is 10:00 am.

Can I get an early check-in?

Flights arriving after 6:00 am, early check-in is possible if available, charge applicable.

Can I guarantee an early check-in?

To guarantee an early check-in you must book the previous night.

Can I get a late check-out?

Yes, for same day flights, if available, charge applicable.

Can I guarantee a late check-out?

To guarantee a late check-out you must book the additional night.

International dateline, what is this?

From NZ or Australia you cross the dateline, e.g. leave Saturday – arrive Friday.

Can I rent a car at the airport?

Yes, best to pre-book. We can arrange this for you.

Transport?

Bicycles, e-bicycles, scooters, cars, buses, taxis.

Where is the nearest bus stop?

Right here, we are a bus stop. Timetables are available.

How much does a bus ticket cost?

$5.00 per ride, $8.00 return or $30.00 for 10 tickets.

Where is the nearest grocery store?

Approximately 250m down the road.

Do you have kayaks?

Yes, free to use for our hotel guests.

Can I snorkel there?

Yes, we have one of the best snorkelling spots on the island.

Do I need my own mask and snorkel?

Yes, or you can buy or rent masks and snorkels locally.

What is your beach like?

Beautiful white sand. It’s like having your own private beach.

Do you provide towels?

Yes, towels in the room and also beach towels.

Are there TVs in the rooms?

Yes, however, the TV reception is not very good.

How big is Rarotonga?

Rarotonga is approximately 32km (20 miles) round.

What is the currency there?

New Zealand dollars.

Are there ATMs on Rarotonga.

Yes.

What is the electricity voltage?

240v / 50MHz. Plug sockets same as New Zealand and Australia.

Do we accept credit cards?

Yes, Visa & Mastercard only.

Travel insurance. Do I need it?

We recommend travel insurance to cover any unforeseen circumstances.

Is the water safe to drink?

Yes, at the Aroa Beachside Resort, we triple filter and UV treat our water.